Revenue Cycle6 min read
Five reasons your A/R days keep climbing — and what to do about each
Aging A/R is a symptom, not a cause. Here are the five upstream failures we find most often in post-acute agencies, and the fix for each.
Post-acute revenue cycle specialists
Improve fiscal outcomes so your clinicians can improve patient care
Agencies lose revenue to denials, missed authorizations, and aging A/R long before anyone notices. We take the whole cycle off your desk and give you the numbers back every week.
Trusted by home health, hospice, and private duty agencies nationwide
- Clean claim rate
- 99.8%
- Claim turnaround
- 24 hrs
- Average A/R reduction
- 31%
- EMR integrations
- 30+
Built for
- Home Health
- Hospice
- Homecare
- Private Duty
- Behavioral Health
- Skilled Nursing
Services
Everything downstream of clinical documentation
Engage the full cycle or a single piece of it. Each service is priced and reported separately, so you always know what you are paying for.
Revenue Cycle Management
End-to-end ownership of the billing cycle — intake through final payment — with weekly reporting you can actually act on.
Read morePayer Management & Credentialing
Enrollment, revalidation, and contract maintenance across Medicare, Medicaid, and commercial payers.
Read moreFinancial Wellness Audit
A structured review of your current billing operation, with a prioritized list of what is costing you money.
Read morePayment Posting & Reconciliation
Every remittance matched, posted, and balanced — so your books reflect what actually arrived.
Read moreEligibility & Authorization
Verification before the visit and authorization tracking through the episode, so care delivered is care paid for.
Read moreDenial Management & Appeals
Root-cause analysis on every denial, appeals filed within payer windows, and fixes pushed back upstream.
Read more
Why agencies switch
Built around the things agencies actually complain about
Most billing companies fail on the same four points. These are ours to get right.
A named account manager
You get one person who knows your agency, your payers, and your history — reachable directly, not through a ticket queue.
We work inside your EMR
No migration project and no second system for your clinicians to learn. We integrate with what you already run.
Reporting you can act on
A weekly revenue summary and monthly review call, in plain language, with the specific claims behind every number.
HIPAA-aligned by default
Signed BAAs, role-based access, encrypted transfer, and audit logging on every record we touch.
How onboarding works
Three stages, two to four weeks
You are never mid-transition with claims in limbo. We run parallel with your current process for a full cycle before taking over.
- 01
Assess
We audit twelve months of claims, denials, and A/R aging, then walk you through exactly where revenue is leaking and what it is worth to fix.
- 02
Integrate
We connect to your existing EMR and clearinghouse, map your payer mix and fee schedules, and run parallel for one cycle before taking over.
- 03
Optimize
Once steady, we work the cycle weekly and push root-cause fixes upstream — so the same denial does not come back next quarter.
Client feedback
What agencies say after the first two quarters
Our A/R over 90 days dropped by a third in the first two quarters. What actually changed things was having one person who knew our payers instead of a rotating queue.
Placeholder NameAdministrator, Regional Home Health Agency
5 out of 5
The audit paid for itself before we even signed. They found two payers who had been underpaying us against contract for over a year.
Placeholder NameDirector of Finance, Hospice Provider
5 out of 5
They integrated with our EMR in under two weeks and ran parallel for a full cycle before cutting over. Our clinical staff genuinely did not notice the transition.
Placeholder NameClinical Operations Manager, Private Duty Agency
5 out of 5
Denials used to sit until someone had a spare afternoon. Now they are worked inside the appeal window and we get told why they happened.
Placeholder NameOwner, Homecare Agency
4 out of 5
Questions
Answers to what agencies ask first
Anything not covered here, ask on the call — we would rather answer it before you sign than after.
Insights
Notes from the revenue cycle
Practical write-ups from the work — not thought leadership.
Compliance4 min readAuthorization tracking for hospice: a practical checklist
Most preventable denials trace back to an authorization window nobody was watching. A checklist you can hand to your scheduling team today.
Case Study8 min readCase study: cutting denial rate from 14% to 3% in two quarters
How a mid-sized home health agency rebuilt its intake process after a root-cause review of nine months of denials.
Always within reach
Start with the Financial Wellness Audit. You keep the written findings whether or not you engage us for the work that follows.
Prefer email?info@vikingbilling.com